Canada’s June 12, 2026 CRTC changes are in effect. Check your actual plan charges and keep a tested communication and account-recovery path during a switch.
Read the current fee rules and exceptions
CRTC Telecom Regulatory Policy 2026-43 set June 12, 2026 as the effective date for the code amendments concerning activation and modification fees. The decision includes exceptions for reasonable physical installation and optional products or services the customer expressly chooses.
Do not assume that every outstanding charge disappears. Ask the provider to itemize the charges, any device balance, and the contractual basis for each amount. This guide does not establish a universal activation-price range or decide an individual billing dispute.
Keep the SIM-fee story dated
In its June 9 letter to Telus, CRTC staff questioned a proposed mandatory $15 SIM/eSIM charge. That dated letter should not be treated as proof of the fee you will be charged today or a final resolution of every provider’s fees.
The Commission subsequently opened a consultation about certain device and SIM-related charges. Consult the current official record and your own written quote before switching.
Test porting and account access
Ask the receiving carrier for the porting steps before cancelling your old service. Test incoming calls, outgoing calls, texts, and important verification flows after activation. Keep a fallback contact and account-recovery method while the change is in progress.
A transfer can involve interruptions or account checks. Do not promise a switch without a lost call, message, or code. Use the current instructions from both providers for your particular account.
Where DoCall fits
DoCall can provide a separate number for supported internet-based calls and messages. Check your current device, country, plan, destinations, and number retention terms before relying on it. It does not replace the carrier’s porting process.
Do not assume a second number is accepted for banking, government identity, or every OTP service. Keep sensitive recovery on a number you control and retain over time. A second number can organize selected contacts; it does not guarantee continuity or anonymity.
For the related workflow and its limits, read: Burner Phone Number App: Private Second Line Guide.